Amazon Business Integration FAQs: B2B orders, same real-time inventory pool

Amazon Business orders flow through the same InfiPlex Amazon connection that handles your consumer Seller Central orders — there's no separate integration to set up. Orders pull in automatically, inventory syncs in real time across every channel, and shipments route through your warehouse or a 3PL with tracking posted back to Amazon.

No — Amazon Business is a set of B2B-focused features (business pricing, quantity discounts, tax exemption handling) that you enable on your existing Seller Central account, not a separate marketplace requiring its own signup.

If your Amazon seller account is already connected to InfiPlex, Amazon Business orders flow through automatically once you enable Business features on Amazon's side — no additional InfiPlex configuration is required for the connection itself.

Amazon Business features are enabled directly through Seller Central, where you can opt into business pricing, quantity discount tiers, and other B2B tools; this happens on Amazon's side and isn't something InfiPlex manages.

Yes — both order types pull through the same connection and land in the same queue, so your team doesn't need a separate workflow for B2B orders.

Yes, you can quickly and efficiently add or update your Amazon Business pricing from your InfiPlex OMS App. Amazon Business pricing is managed by updating the Amazon Business pricing data for a specific SKU.



See our Amazon Business Setup page for more information.

Yes, InfiPlex has an optional Product Information Management (PIM) system. The system is designed to automatically manage product data by pulling new products from your webstore, like Shopify, Magento, BigCommerce, or WooCommerce, and then pushing those new SKUs to your Amazon account.

Access to the PIM requires our Growth Pro Package. Configuration set-up fees also apply to automate the data connection. See the Automated Product Data page for more information.

InfiPlex pulls Amazon Business orders approximately every 15 minutes, the same cadence as consumer Amazon orders, landing in the same queue as every other connected channel.

Yes — print labels across 100+ carriers, including UPS, FedEx, DHL, and USPS with Commercial Plus pricing, directly from the OMS. Tracking posts back to Amazon automatically.

Often, yes — business buyers frequently purchase in bulk, taking advantage of quantity discount pricing. InfiPlex processes these orders the same way as any other, regardless of quantity.

Yes — the OMS routes Amazon Business orders to a connected 3PL or WMS via the 3PL Connector, with tracking and inventory reconciled automatically once the 3PL ships.

Amazon Business orders flow through the standard order pipeline; any business-specific fields (PO numbers, tax-exemption status) that Amazon passes along are captured as part of the order record.

Yes — Amazon Business pricing and quantity discounts apply to the same underlying listings and inventory pool as your consumer Amazon business, so InfiPlex's real-time sync covers both automatically.

No — InfiPlex's real-time inventory pool updates the instant an order is placed, regardless of size, so a large Amazon Business order decrements availability everywhere else immediately.

Buffers in InfiPlex are set at the channel level (Amazon overall), not separately for Business versus consumer orders on the same account, since both draw from the same Amazon listings.

Use the built-in Inventory Tool for direct edits, the Inventory Upload tool for spreadsheet-based changes, scheduled FTP feeds, or automated pulls from supplier systems. One update propagates to Amazon and every other connected channel.

Yes — the OMS tracks stock across multiple warehouse locations and 3PLs and routes each order to the right source, useful when bulk B2B orders are better fulfilled from a specific location.

Many B2B-focused sellers run Amazon Business alongside Zoro or the InfiPlex B2B eCommerce Portal, all sharing the same inventory pool.

Yes — InfiPlex integrates with NetSuite (Growth Pro) and QuickBooks Online, so Amazon Business orders and revenue flow into your system of record without re-keying.

They're separate relationships — Amazon Business is a 3P Seller Central feature set, while Vendor Central is a 1P wholesale relationship where Amazon buys from you directly. Some suppliers run both; InfiPlex connects each independently while sharing the same inventory pool.

Yes — InfiPlex handles retail EDI connections through the same hub, often with significant EDI VAN cost savings if you also supply big-box retailers.

Yes — the 3PL Connector program lets a partner connect each client's Amazon account (Business features included) with each client in its own Site Area.

Amazon Business flows through your standard Amazon connection at no extra cost. Basic Starter is $49.99/month with up to 2,000 SKUs at $0.50 per order; Growth Starter is $499.99/month with 10,000 SKUs and 1,000 orders included ($0.10 per additional order); Growth Pro is $999.99/month with 100,000 SKUs and 10,000 orders included ($0.05 per additional order). Full details are on the Pricing page.

No — Amazon Business orders are part of your standard Amazon integration. You pay your InfiPlex plan and per-order fees only; Amazon's own Business program terms and any associated fees are set by Amazon separately.

Sellers with substantial B2B order volume often benefit from Growth Starter or Growth Pro's included order allowances and the Marketplace Repricer; Basic Starter works well for smaller or emerging B2B programs.

Growth packages carry a 3-month minimum commitment and Partner packages a 12-month term; Basic Starter is month-to-month. Schedule a demo and we'll scope the right plan against your channel mix.

Order records retain whatever business-account details Amazon passes along, so you can distinguish Business orders in your own reporting even though both flow through the same connection.

Amazon Business pricing and availability settings are configured within Seller Central itself; InfiPlex's inventory sync reflects whatever total quantity is available regardless of buyer type.