ShipHero · InfiPlex OMS Integration

ShipHero Integration: keep your warehouse running, add real multichannel OMS

ShipHero is one of the most-used warehouse management systems in ecommerce — built to execute picking, packing, and shipping extremely well. The InfiPlex™ OMS aggregates every sales channel into one queue, keeps inventory synced everywhere in real time, and hands ShipHero the orders that are ready for warehouse execution.

  • Keep Your Warehouse WorkflowShipHero stays your pick/pack/ship execution layer
  • Real Multichannel OMSOrders & inventory unified across every channel
  • USA-Based Support TeamOnboarding & configuration included

How it works

How the InfiPlex ShipHero integration works

Think of ShipHero as the warehouse execution layer, and InfiPlex as the layer above it that aggregates every sales channel into one order queue and keeps inventory accurate across all of them. InfiPlex sends orders that are ready to fulfill over to ShipHero, ShipHero's team picks, packs, and ships them, and InfiPlex pushes the resulting tracking back out to whichever marketplace or storefront the order came from — all while your warehouse floor keeps using the ShipHero workflow it already knows.

Flow diagram: ShipHero sends new orders to the InfiPlex Order Management System about every 15 minutes. InfiPlex pushes tracking numbers and real-time inventory back to ShipHero, and routes orders to Your Sales Channels, Other Warehouses / 3PLs, Other Carriers for fulfillment. ShipHero Warehouse execution (WMS) Seller account InfiPlex OMS Orders · Inventory · Shipping 100+ carriers · buffers · automation SINGLE SOURCE OF TRUTH Pick/pack/ship confirmations & inventory returned Orders sent for warehouse fulfillment Orders routed for fulfillment Ship confirmations + stock levels return Your Sales Channels Amazon, Walmart, Shopify & more get tracking Other Warehouses / 3PLs Mix with your own fulfillment or other partners Other Carriers Combine with 100+ direct carrier connections
The InfiPlex ShipHero sync rail: orders ready to fulfill flow from the OMS into ShipHero for pick, pack, and ship execution; ShipHero returns shipment confirmations and inventory levels; and InfiPlex pushes tracking out to whichever sales channel the order came from — while inventory stays reconciled across every connected channel in one pool.

What’s included

Everything the ShipHero integration handles for you

  • Keep Your Warehouse Workflow

    ShipHero stays your pick/pack/ship execution layer — no changes on the floor.

  • Multichannel Order Aggregation

    InfiPlex pulls orders from every sales channel and sends fulfillment-ready orders to ShipHero.

  • Real-Time Inventory Sync

    InfiPlex handles the cross-channel inventory reconciliation ShipHero alone doesn't provide.

  • Tracking Routed Back Automatically

    Shipment confirmations from ShipHero flow back through InfiPlex to whichever channel the order came from.

  • Mix Warehouses & 3PLs

    Route some orders to ShipHero and others to your own warehouse or a different 3PL.

  • No Disruption to Automation Rules

    Existing ShipHero batch-picking and automation rules continue to apply exactly as they do today.

Frequently asked

Top ShipHero questions, answered

Our dedicated FAQ hub answers 26 real questions about setup, order management, inventory sync, shipping, and pricing. A few of the most-asked:

View all 26 ShipHero FAQs →

Connect the rest of your stack

Pair ShipHero with the systems you already run

InfiPlex connects ShipHero with 130+ marketplaces, carts, shipping platforms, 3PLs, WMS, and ERP systems — and our Growth Packages include building new API integrations you need at no additional cost.

Ready to put ShipHero on autopilot?

your OMS is typically live in 1–3 business days, and our USA‑based team handles onboarding with you — no coding required.

Questions about your exact setup?

Our team configures ShipHero integrations every week. Contact us, email info@infiplex.com, or call 888‑770‑0857 and we’ll walk through your channels, warehouses, and volume together.

ShipHero is a trademark of ShipHero, LLC. All other marketplace and product names are trademarks of their respective owners. InfiPlex is an independent integration provider and is not endorsed by or affiliated with ShipHero, LLC. ©2026 InfiPlex. All rights reserved.