Last Updated: Dec 17, 2022

InfiPlex Inventory & Order Management System is integrated with Amazon Vendor Central Retail via the Amazon SP-API. This document outlines how to log into your InfiPlex OMS account and connect your Amazon Vendor Central account with InfiPlex to start managing orders, shipping, and inventory.

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SP-API Set-up:

Follow the steps outlined below to connect your Amazon Vendor Central account with InfiPlex OMS.

1. Log into your OMS:
   Log into your InfiPlex OMS site and navigate to the Settings > Integrations settings page and click the EDI/Retail tab and click the Amazon Vendor Central Retail/Wholesale icon.
2. Enable the SP-API
   Set the amazon_sp_avcr_pull_orders_enabled setting to YES.
3. Click the link to connect your Amazon account:
   In the amazon_sp_avcr_pull_orders_enabled setting area, click the link to connect to Amazon. This will open a pop-up window for you to authorize the InfiPlex SP-API app. Note that the window may open in a tab or behind your main browser window.
   
    
4. Authorize the InfiPlex Selling Partner App
   The authorization page will open in a new window or tab. You will need to log into your Amazon Vendor Central account with the main administrative account to make the authorization. Check the box shown below and then click the Confirm button.
   
   
   After you confirm the InfiPlex App, you will be sent to a page on your OMS that will confirm that the connection has successfully made by displaying a "Connected" icon under the "Click here" link.
    
5. Continue updating the Amazon Vendor Central Retail Settings:
   • amazon_sp_avcr_endpoint and amazon_sp_avcr_region:
     This is your Amazon API endpoint. Select the appropriate Amazon region your account is in and make sure both settings match.
     • North America (Canada, US, Mexico, and Brazil marketplaces)
     • Europe (Spain, UK, France, Germany, Italy, Turkey, U.A.E and India marketplaces)
     • Far East (Singapore, Australia, and Japan marketplaces)
   • amazon_sp_avcr_auto_confirm_sku_failed_email:
     This is the email address(s) that will receive order alert emails when an order has SKU(s) that can not be auto-confirmed with Amazon. If this is left blank, no email alerts will be sent. Separate multiple emails with a semi-colon (;). Please note you will need to setup rules with the SKU Data tools to auto-confirm any SKU.
   • Auto-Confirm SKU Setup:
     In order to enable auto confirmations of SKUs, you need to go SKU Data Tools and setup each SKU confirmation rule. On that page, enter a SKU into the input box and click "Get SKU Data". Auto-Confirm options will then display and you can setup any necessary rules.
   • Save your settings.
      

InfiPlex Amazon Vendor Central Account Set-up

As part of our ongoing support, we ask that new Retail clients also invite InfiPlex as a new user account so we can assist with any required Vendor Central support. This step is not required for the SP-API connection, but is suggested for ongoing InfiPlex support access. Following the steps below to invite InfiPlex as a support user on your account.

1. Email us at info@infiplex.com to get the correct email used for the invitation
2. Log into your Amazon Vendor Central account at https://vendorcentral.amazon.com
3. Click on the “Settings” tab at the top of the page
4. Click on “User Management” on the green bar below the tabs
5. Click on “Create New Invitation”
6. List EDI contact name and email address
7. Under “User Rights”, select the rights: EDI Monitoring, EDI Self Service Setup
8. Click on “Send Invitation”