InfiPlex Knowledge Base

The SKU Cost of Goods Report shows margin and profit per SKU, broken down by order source, over any date range. Set Item Cost first, ideally at the order source level, then check up to 10 SKUs at once with daily trend charts for each, including exactly how Margin and Mark Up are calculated and what to check when either one looks wrong.

The Shipping Item Report gives you a complete, line-item-level record of everything that shipped in a given time frame, with tracking, ship method, and cost for every item. Use it to prep for carrier pickup, audit on-time performance, or pull a full export by date, source, tag, or saved Order Filter, including why Requested Shipping and Ship Method don't always match.

How long does it take to go live with InfiPlex? Most accounts go live in days, not months. Existing integrations — Amazon, Walmart, Shopify, TikTok Shop, eBay, Wayfair, Temu, and 130+ other channels — typically connect the same day the channel admin authorizes them, and most sellers are fully live within the first week or two. ERP connections (NetSuite, QuickBooks, Dynamics) take about 1–3 weeks, EDI retail programs (Costco, Lowe's, Target DVS) about 2–4 weeks depending on the retailer's certification schedule, and new channel builds are quoted up front and included free on Growth plans. This guide covers the full setup sequence — connecting channels, mapping SKUs, setting inventory buffers, enabling order flow and tracking — plus a go-live checklist and answers to common cutover questions. You never stop selling during setup, and nothing changes on your live marketplaces until you flip the final switch.

InfiPlex Inventory & Order Management System (OMS) connects to your NetSuite ERP through the NetSuite Machine-to-Machine (M2M) connection.

This document outlines the process for canceling an order with your Zoro Tools account.

InfiPlex Inventory & Order Management System (OMS) connects to your Amazon Seller account via the Amazon SP-API connection and works with Amazon's Multi-Location capabilities. This document outlines the Amazon Seller Central Multi-Location setup.

This document outlines the setup for integrating the InfiPlex Inventory and Order Management System (OMS) with your Wayfair CastleGate Fulfillment account.

Use Amazon Shipping as a shipping carrier service to ship all of your e-commerce orders.

This document outlines the setup for managing inventory levels and backorder status for the Wayfair marketplace with the InfiPlex Inventory and Order Management System (OMS).